Order Packing
Venditan Commerce’s guided Packing system will reduce errors and help get orders out of the door in record time.
Initiate the Packing process
Depending on your preferred workflow, the Packing process can be initiated in several ways.
Picking Group: Initiated by typing the Picking Group number into Venditan Commerce. This creates a list of open Orders that can be packed from the items in the Group.
Picking Slip: Initiated by scanning the Barcode on a Pick Slip. This opens the individual Order for packing.
Product Barcode: Initiated by scanning the Barcode on a product. This will display all open Orders that include the product.
Built for handheld devices
The pick, pack and dispatch process is expected to be completed using our handheld scanners. However, this can also be achieved from a desktop interface by manually inputting barcodes and information as you go.
Follow guided packing instructions with Pack Check
Use our guided-packing system, Pack Check, to verify that the contents of the package are 100% correct for the order.
Pack Check runs on a handheld scanner and guides packing teams with automated prompts to:
Scan the correct products to complete an open Order.
Double-check scanned products against the open Order.
Confirm that all products from the Order are present and correct.
Automatically print a Shipping Label and Packing Slip.
By automatically verifying scanned items against the open Order, Venditan Commerce eliminates human error and significantly speeds up the packing process.
Handle Orders that have missing products
While rare, there may be instances when Orders cannot be fulfilled entirely due to missing products.
The following actions may be taken in this case.
Put Order on Hold
Place the Order on hold so you can contact the Customer to discuss options.
Re-Allocate, and Write-Off Missing Products
Remove the missing product(s) from the Order and reallocate it to be dispatched with the remaining products only. The missing product(s) are moved to your write-off Store.
Cancel Order and Write-Off Missing Products
Cancel the Order entirely and move the missing product(s) to your write-off Store.
Part-Ship and Re-Order Missing Products
Ship the product(s) you have today and create a new Order for the missing ones. The new Order will have an Order Status of ‘Awaiting Stock’ until it is allocated successfully for Pick, Pack and Dispatch.
Part-Ship and Cancel Missing Products
This is the same as the Re-Allocate action, except the missing product(s) are not written off. Instead, they are only removed from the Orrder so you can progress to Dispatch.
Print a Packing Slip
Print a Packing Slip to insert into the package for the Customer to review.
By default, Packing Slips will contain a line-by-line summary of the Order and the Customer’s billing details.
Packing Slips can be fully branded or customised as you need.
If you are using Pack Check, we can set up automated Packing Slip printing; as your team packs and completes orders on handheld devices, the slips will print automatically.
Printing can also be initiated from Venditan Commerce on a PC, laptop or tablet.
Once you have picked and packed the Orders in your Picking Group, you can return to the platform and select the Orders you wish to print a Packing Slip for.
Capture package contents, weights and dimensions
Venditan Commerce captures critical details such as package weight, dimensions, and contents when packing your orders.
Set up your packaging types
You can set up the various Boxes and packaging materials you use.
Each type of packaging is represented by a Barcode, which can be printed and displayed in your warehouse.
Guarantee accurate manifests
When your team starts packing a new Order, they scan the Box Barcode, which lets the system log the exact size and specifications of the packaging used.
When packing items, they scan each before placing them in the box. Venditan Commerce records the weight and details of the products using the Shipping Weight data.
The result is a complete record of the package’s contents, weight, and dimensions.
This data generates shipping manifests and labels with precise information, enabling couriers to calculate shipping costs and process your batches efficiently and accurately.
Last updated
Was this helpful?