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On this page
  • Provide filterable Search Results
  • Provide Predictive Search suggestions
  • Provide in-search Product Recommendations
  • Redirect customers when they enter a specific search term
  • Create Search Synonyms for common queries

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  1. Docs
  2. eCommerce Websites

Website Search

Search functionality is one of the most vital components of a successful eCommerce website. We can provide several advanced Search features, helping your customers to quickly locate the right product.


Provide filterable Search Results

Enable customers to refine their Search Results with relevant Filters, helping them find the exact product they want.

When a customer enters a query, the website's search engine generates a results page with various Filters to narrow the search results.

This is particularly useful for industries with extensive or complex product mixes, such as fashion (filter by size, colour, brand), electronics (filter by brand, specifications, price range), and home goods (filter by category, material, price).


Provide Predictive Search suggestions

Provide customers with Predictive Search suggestions based on their query input.

As the customer types in the Search Bar, the search engine offers a set of suggested products or pages that match the input.

The search framework within Venditan Commerce is configured with a ‘suggester’ that will best attempt to return possible search terms based on the customer's initial characters.

The suggester kicks in when a customer has typed two or more characters into the Search Bar.

The database for suggested search terms is based on the following Product Data:

  • Product Title

  • Product Tags

  • Brand

  • Product Category

Suggestions are not provided if the term has no results.

For example, the suggestion will not be made if the customer searches for ‘chocolate gifts’ but the results page is empty.

Suggestions will also work if the customer has performed a typo.

In this case, our search functionality will make a best effort to compensate for incorrectly interested queries.


Provide in-search Product Recommendations

Return a set of products that closely match the customer’s search.

This can help them navigate to their desired product without visiting the Search Results page.

The information displayed in the product search results, such as Price, Brand and additional Product Attributes, is flexible and confirmed when we workshop your new website.


Redirect customers when they enter a specific search term

Search Redirects can redirect customers to specific URLs based on the search term they enter.

For example, if customers search for "returns information," they can be redirected to the Returns page, bypassing the Search Results page altogether.

This is also useful for end-of-line products, where you can take customers to the most related products instead.


Create Search Synonyms for common queries

Search Synonyms help the search engine match search terms to the right products by associating related terms in your product database.

In Venditan Commerce, this is done by assigning multiple synonyms to the formal or "correct" term.

Incorporating synonyms into your site search bridges the gap between how customers search and how your products are named, improving search accuracy and user experience.

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Last updated 5 months ago

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