# Checkout Functionality

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### Hide your navigation at the Checkout stage

As standard, we follow the **Enclosed Checkout** approach of replacing the website navigation with a timeline bar that displays the customer's progress.

This design helps lock the customer into the checkout flow, focusing their attention on completing the transaction.

The timeline bar also provides a clear visual guide, allowing customers to see their progress and navigate back through the steps if necessary. 

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### Checkout as a Guest or a Customer

Allow users to complete their purchases as Guests, or by logging into their [Customer Accounts](https://docs.venditan.com/docs/ecommerce-websites/customer-accounts) if they haven’t already.

Once the Customer logs in, their saved Billing Details (Name, Address) will automatically populate the checkout fields.

Users opting to check out as Guests can Create an Account using their provided details, capturing them as recorded Customers.

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### Apply Promotional Codes and Gift Vouchers

We enable customers to apply Promotional Codes and Gift Vouchers directly from the Basket and/or Checkout page.

Eligible E-Vouchers will be displayed if a Customer is logged in and has active E-Vouchers associated with their Account.

They simply tick the boxes to apply them to their Order. 

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### Summarise the accrued Loyalty Points for the Order

Display the number of Loyalty Points generated from the current Order.

This clearly summarises the rewards customers will earn with their purchase, highlighting the benefits of their loyalty. 

Customers can view a full breakdown of their Loyalty Points from their Account.

{% hint style="info" %}
Learn more: [Loyalty System](https://docs.venditan.com/docs/marketing-and-promotions/loyalty-system)
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### Offer regional checkout experiences

We can tailor the Checkout experience based on the customer’s region, accommodating international sales and their varied requirements.

This allows customisation of the checkout process to request additional or less information as necessary, ensuring compliance with regional regulations.

For instance, customers in different countries may have specific address format requirements or legal disclosures that must be addressed during checkout.

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### Offer personalised Gift Wrapping at Checkout

Venditan Commerce allows you to offer gift wrapping as an optional service during the checkout process.

Gift wrapping is typically set up as a non-stock product, meaning it won’t affect inventory levels. However, if you offer gift wrapping using limited materials, such as premium boxes or branded packaging, you can choose to hold stock against it.

You can:

* Set a custom price for the service
* Add text fields for the customer to provide names or personalisation details
* Use the same functionality to offer premium delivery options, such as time-specific or VIP packaging services

This provides a flexible way to upsell added-value services while giving customers more choice at checkout.

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### Add Comments to an Order

Include a Comments field in the Checkout process where customers can add specific instructions or communicate information related to their Order. 

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### Offer a wide variety of Payment Methods

Provide customers with various Payment Methods, leveraging our Level 1 PCI-DSS compliant payment gateway partners and direct integrations to accommodate diverse customer preferences.

{% hint style="info" %}
Learn more: [Payments](https://docs.venditan.com/docs/payments) or [B2B Payments](https://docs.venditan.com/docs/b2b/b2b-payments-finance)
{% endhint %}