Offers & Vouchers
Venditan Commerce features a robust Offers system that allows you to create and manage unlimited Offers.
Create an Offer
Venditan Commerce contains two Offer Types: Product Offers and Order Offers.
Product Offers
Product Offers provide discounts or promotions on specific products.
Buy One Get One Free
Purchase one product and receive another for free.
Buy one pair of socks and get another pair of the same or lower value for free.
X For Y
Buy a quantity of products for the price of a smaller quantity, e.g. 3 for 2.
Buy 3 t-shirts for the price of 2.
X for £Y
Purchase a quantity of products for a fixed price, e.g. 2 for £20.
Buy 2 candles for £20.
x% Off Certain Products
Apply a percentage discount on selected products.
Get 20% off all summer dresses.
£x Off Certain Products
Deduct a fixed amount from the price of certain products.
£5 reduction across all torches.
% Off Certain Products - When Bought with Other Products
Get a percentage discount on selected products when purchased together with specific other products.
Get 15% off any tie when purchased with a suit.
Buy a Certain Product and Save x% Off Other Products
Buy a specified product and receive a discount on selected other products.
Buy a laptop and get 10% off a laptop bag.
Fixed Amount Value for Certain Products When Bought with Other Products
Receive a fixed discount on certain products when purchased with additional specified products.
Purchase a smartphone and get a screen protector for £5 (normally £15).
Fixed Amount Value for Certain Products - When Bought with Other Products That Are Higher Than a Fixed Value
Get a fixed discount on certain products when bought with other products exceeding a specified value.
Buy a handbag over £100 and get a matching wallet for £20.
Order Offers
Order Offers provide discounts based on the total order value.
x% Off Order Total
Apply a percentage discount to the total order amount.
Get 10% off when you spend £50 or more.
£x Off Order Total
Deduct a fixed amount from the total order price.
Save £5 on orders over £30.
Up to £x Off Order Total
Offer discounts of up to a specified amount on the total order.
Save up to £20 on your total order based on the quantity of items purchased.
Offer Limitations and Controls
Control for who, and how your Offers are used by applying Offer Limitations.
Combinations
Specify if the offer can be combined with other Offers.
This discount cannot be combined with our Free Shipping promotion.
Limits
Set the number of times the Offer can be used, overall and per Customer.
Each customer can use the offer code a maximum of 3 times.
Code
Create a unique Offer Code to manage its usage.
Use code SUMMER10 at checkout to get 10% off your order.
Minimum Spend
Define the minimum purchase amount required for the Offer to be activated.
Spend £50 or more to qualify for the discount.
Sale Items
Exclude Sale items from the Minimum Spend calculation.
The discount applies to full-priced items only and excludes clearance or sale products.
Product Department
Limit the Offer to selected Departments.
This offer is valid on Men's Footwear only.
Customer Type
Restrict the Offer to specific Customer Types.
The discount is available exclusively to VIP Customers.
Sales Channels
Specify if the Offer is valid only for certain Sales Channels.
Offer valid for purchases made online only.
Payment Types
Disable the offer for certain Payment Types.
The discount is not available for orders paid using gift cards.
Currency
Enable or disable currency conversion for the Offer.
Offer applies to purchases made in GBP only and does not convert to other currencies.
Managing the Offer
Each Offer can be managed with the following information.
Offer Name
Names the Offer.
Description (Internal)
An internal description for reference.
Priority
The priority level of the Offer compared to others.
Enabled From, To
Specify the start and end dates for the Offer.
Validation
Set a custom Validation Message for the Offer.
Track Offer performance
Monitor how often Offers are used and the revenue they generate, both online and in-store.
Key metrics:
Total Usage
Displays the total number of times an Offer has been used, split into:
Online: The number of times the Offer was used in online transactions.
In-Store: The number of times the Offer was used in in-store transactions.
Document Total
Shows the total revenue generated from the Offer, split into:
Online: Revenue from online transactions where the Offer was applied.
In-Store: Revenue from in-store transactions where the Offer was applied.
The interface also provides a breakdown of individual Orders where the Offer was applied, categorised by online and in-store transactions.
Each order record includes:
Date of Order: The date the order was placed.
Order Number: A unique identifier for each order.
Customer Name: The name of the customer who placed the order.
Total Order Value: The total value of the order.
Offer Free Gifts at Checkout
Provide complimentary gifts to customers during checkout using the Free Gift Offer Type.
You can limit the availability of Free Gifts to specific conditions, such as:
Trigger by Product: Offer a Free Gift only when the customer purchases certain products.
Gift Wrapping for Specific Products: Automatically apply gift wrapping when selected products are in the cart.
Create an E-Voucher for a Customer
Credit a Customer with an E-Voucher.
You can specify:
Amount: The value held against the E-Voucher, which can be redeemed during future purchases.
Description: Alongside the E-Voucher, the Customer will receive a description or message providing additional context or details.
E-Vouchers can be used as a Payment Type for online and in-store transactions.
Customers can view their active E-Vouchers through their Accounts.
Sell Gift Vouchers on your website or in-store
Sell Gift Vouchers using our E-Voucher functionality.
Venditan commerce supports:
Digital Gift Vouchers for online purchases.
In-Store Gift Vouchers for physical transactions.
Digital Gift Vouchers
Digital Gift Vouchers can be sold directly through your website and are delivered electronically to the customer.
Key steps for setting up and selling Digital Gift Vouchers include:
In-Store Gift Vouchers
In-Store Gift Vouchers provide a physical option for customers who prefer to purchase gift vouchers in person.
Key steps for setting up and selling In-Store Gift Vouchers include:
Set Up Voucher Types: Define the different types of digital vouchers you wish to offer, e.g. The different increments (£10, £20, £50…)
List as Products: Vouchers appear as products on your website, making them easy for customers to find and purchase.
Customer Purchase: Customers purchase the E-Voucher through your website. They fill in the recipient's details and choose whether to send the E-Voucher automatically, or at a scheduled date and time.
Voucher Details: The recipient receives a unique, system-generated code and any personalised messages added during the purchase. If the recipient has an account with you, the voucher will appear in their details.
Expiry: By default, digital gift vouchers expire in two years from the date of issuance.
Integrate your existing Vouchers
When migrating your customer data to Venditan Commerce, we can include your existing E-Voucher information. This allows your customers to keep using their vouchers without interruptions, protecting their experience during the transition.
The same applies to loyalty schemes—we can aim to retain your current setup within our Loyalty System or integrate with any third-party system you use.
Track E-Voucher performance
Venditan Commerce's dedicated E-Voucher Report provides an overview of Voucher performance and can generate a breakdown of E-Voucher usage over a date range.
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