Loyalty System
In-built, ready-to-be-enabled Loyalty System for your business; supporting points or tier-based programs.
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In-built, ready-to-be-enabled Loyalty System for your business; supporting points or tier-based programs.
Last updated
Was this helpful?
Use Venditan Commerce's in-built Loyalty System to set up a Points-Based loyalty program, rewarding your customers for their purchases and encouraging repeat business.
Key features include:
Customers earn points for each order they place, including in-store sales, by assigning the transaction to the customer.
Control the multiplier that converts the currency spent into Loyalty Points, e.g. 1 point per £1 spent.
You can adjust the Point multiplier based on , allowing you to reward certain Customers with more Loyalty Points. For example, VIP customers receive 2 points per £1 spent.
Restrict point accrual to specific Customer Types. This is useful if you offer loyalty rewards only to a particular group, like high-spending customers.
Set an Expiration Period for Loyalty Points to encourage timely usage. This feature automatically expires points after a designated period, ensuring the program stays active.
Schedule automated reminders to notify Customers when their Loyalty Points are about to expire or when they have enough points to redeem.
Depending upon your chosen configuration of the Loyalty System, we can support either:
The customer can apply their Loyalty Points to orders at checkout, both online and in-store.
Loyalty Points are automatically converted into an E-Voucher once a threshold is reached.
Loyalty Points are manually converted into an E-Voucher by the customer at their discretion.
In all cases, the monetary value is provided to the customer so they can redeem it against their order.
Use Venditan Commerce's built-in Loyalty System to launch a Tier-Based loyalty program that categorises customers into different brackets based on criteria like annual spend, qualifying them for higher discount levels.
Key features include:
Assign unique Price Rules to each Customer Type to offer tiered discount rates—e.g., 5% for Bronze, 10% for Silver, and 20% for Gold.
Display automatic price adjustments across your website whenever a customer logs into their Account, ensuring they see their applicable discounts in real-time.
Easily enable or disable specific products or groups of products for discounts, giving you flexibility in managing your loyalty offerings.
Generate QR codes for each Customer Account that can be scanned at checkout. This will ensure that in-store sales are quickly assigned to the correct Customer.
This allows for efficient point accrual and the application of discounts during purchases.
Note: While we do not provide card printing services, we can offer guidance on design and printing options to help you create effective loyalty cards.
Implement a simple sign-up form that collects the necessary data for customers to opt in.
This will allow your team to change the Customer Type within the platform after registration manually.
Note: Alternatively, you may wish to auto-enrol existing and new customers into your loyalty scheme and notify them as part of the sign-up process.
Upgrade or downgrade a customer’s Loyalty Status directly from their account within Venditan Commerce.
Access the Customer View screen to make adjustments as needed. This allows for flexible management of customer tiers based on their purchasing behaviour or engagement levels.
Logged-in Customers can check their Loyalty Points total and convert their points into E-Vouchers from their Account.
For tier-based loyalty programs, Customers can also view how many additional Loyalty Points they need to reach the next level, which encourages engagement and rewards continued loyalty.
Leverage the Customer Loyalty Report to gain insights into customer engagement and loyalty program performance.
This report provides detailed information on points accrued, total spend, number of Orders placed, rewards issued, and vouchers spent, enabling you to track the effectiveness of your loyalty initiatives and make data-driven decisions to enhance customer retention and satisfaction.
Restrict certain from Accruing Loyalty points, e.g. E-Vouchers.
Loyalty Points and E-Vouchers can both be spent in-store if you are using our .
Designate different for your tiers, such as Bronze, Silver, and Gold, to recognise and reward your most loyal customers.
Utilise the Venditan Commerce to create dedicated landing pages for capturing loyalty program sign-ups.
Learn more: