Users & Admin

Manage EPOS users, administration rights, and key settings with Venditan Commerce’s advanced User Profiles functionality.

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EPOS Users and Administration Rights

EPOS users are created and managed within Venditan Commerce’s User Management system.

Administration rights are controlled using User Profile functionality, enabling tiered access levels and workflows, such as:

• Approvals for orders above a certain amount.

• Access to specific report types.

For more information, read through our User Profile documentation.

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Logging in to the EPOS System

Each EPOS User has a unique PIN for secure system access.

PINs can be converted into barcoded ID cards, allowing users to scan themselves in for quick login.

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Security Settings: Timeouts and Automatic Logout

Configure a session timeout based on inactivity, ensuring security while preserving session activity for a seamless return.

Enable auto-logout after each sale, which is helpful for shops with lower sales frequencies.

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Offline Mode is supported

The EPOS system runs a local software version with key inventory and customer data, allowing uninterrupted operation during internet downtime.

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Manage your Float

Manage your cash float with ease:

• Deposit Cash: Maintain sufficient change by adding cash to the till.

• Withdraw Cash: Secure excess cash or balance the till.

• Tracking: All actions are automatically reflected in X-Read (interim report) and Z Read (end-of-day report).

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Customise your Receipts

By default, printed receipts include transaction details, the date and time, a barcode and your company logo.

We can customise receipts to include additional information, such as the operator’s name or promotional messages. Just let us know what your requirements are.

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Smart Search in EPOS

The Smart Search feature in Venditan Commerce EPOS allows in-store teams to quickly locate key information across products, orders, and customers, without switching between screens.

By entering a single keyword or phrase into the Smart Search bar, the EPOS surfaces relevant results across three columns:

• Inventory: Displays matching products, including stock levels, pricing, and the option to add items directly to the transaction.

• Orders: Returns relevant customer orders based on criteria such as customer name or order ID.

• Customers: Surfaces customer records using information like name, email address, or postal address.

Once enabled, Smart Search simplifies day-to-day EPOS usage. Store staff can look up products, check customer order history, or access account information using a single input.

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Updating the EPOS Software

When updates are available, they appear as a notification within the system. You can install them at your convenience.

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Remote Access

Our team can remotely access your EPOS system for diagnostics and support, ensuring minimal downtime.