Tools
Venditan Commerce offers a range of helpful tools designed to simplify day-to-day management and enhance User productivity.
Customise your Homepage with live Widgets
Users can select from various Widgets to build a custom platform Homepage:
My Tasks
A summary of Tasks assigned to the User via the Task Management System.
Order Values (7 Days)
A summary of the total Order Value generated over the past 7 days, providing insight into recent sales performance.
KPI Summary
A review of your key performance indicators (KPIs), such as sales, conversions, and operational metrics, to provide an at-a-glance view of business health.
Sales by Sales Channel (7 Days)
A breakdown of sales performance by Sales Channel (e.g., website, app, marketplace) over the last 7 days, helping identify which channels are driving revenue.
Recent Orders Placed by Hour
A tabular representation of order activity, showing when orders were placed each hour, giving insights into peak purchasing times.
Order Dispatch Summary
An overview of orders ready for dispatch, including totals and breakdowns by status, helping manage fulfilment workflows.
Orders Awaiting Payment
A list or count of orders where payment has not been completed, allowing users to follow up or take appropriate action.
Orders By Country Summary
A geographical breakdown of orders, showing which countries customers are ordering from, providing insights into market reach and performance.
Orders Awaiting Allocation
Orders that have not yet been assigned stock from inventory, highlighting those requiring action to ensure fulfilment.
Orders Awaiting Dispatch Approval
A summary of orders pending approval for dispatch, part of an integrated approval process to manage outbound shipments.
Custom Widgets
We can provide new dashboard elements that display specific data or insights tailored to user or business needs.
Set up Shortcuts
Create Shortcuts to your most commonly used functions for quicker navigation. Examples of useful shortcuts include:
Create a Product: Instantly access the product creation tool to add new products to your inventory.
Create a Purchase Order: Quickly generate Purchase Orders for Suppliers.
View Recent Orders: Jump directly to your most recent Orders.
Access the Support Portal: Venditan Insight
The Venditan Commerce interface includes a quick link to Insight, our dedicated Support Portal. This tool allows all Venditan clients to:
Submit support requests directly to their Account Manager.
Track the status of ongoing requests.
Access resources and updates related to your account.
With Insight, you can easily connect with our team to resolve issues or request assistance.
Receive automated Email Notifications
Venditan Commerce can send automated Email Notifications to Users based on key activity triggers.
Examples include:
New Order Alerts: Get notified whenever a new Order is placed.
Low Stock Warnings: Receive alerts when a product reaches its Low Stock Threshold.
Order Holds: Be informed when Orders are automatically held based on a rule or threshold.
Supplier Feed Updates: Get notified when an integrated Supplier Feed has refreshed its data.
These notifications ensure your team stays informed and can respond to critical actions in real-time.
Use the Search Dropdown
Venditan Commerce includes a versatile search system with a dropdown menu, allowing Users to select the type of search they wish to perform.
Each Search Type is designed to focus on specific areas of your operations.
Smart
A general-purpose search designed to retrieve relevant results across multiple categories, such as orders, inventory, or customers. Ideal for quick, all-encompassing searches.
Customer
Allows Users to search for customer records, including details such as Name, Email, and Customer Code.
Inventory
Focuses on products currently in stock, enabling searches by Product Name or SKU.
Inventory (Master)
Searches across Master products in the inventory, including products that may not currently be in stock but are part of the catalog.
Inventory (Incl. Discont)
Expands the inventory search to include discontinued products, allowing Users to locate legacy items or reference historical data.
Order
Searches for specific Orders using criteria using the Order Number. This is useful for tracking or managing individual orders.
Transaction
Focuses on financial transactions, such as payments, refunds, or adjustments, linked to orders or customer accounts.
Purchase Order
Searches for Purchase Orders created with Suppliers using Purchase Order Code or Supplier Name.
Goods Received Notes (GRNs)
It allows users to locate GRNs, which document received stock deliveries. GRNs can be searched by delivery date, supplier, or GRN reference.
Manage your Reasons
Reasons in Venditan Commerce are predefined entries that specify the justification behind specific actions.
These reasons can be displayed to either Customers or Users, clarifying why specific actions are being performed.
Below are our Reason Categories, with summaries and examples:
Order Cancellation
Captures why an entire Order has been cancelled.
'Incorrectly Placed'
Order Line
Captures why individual items within an Order have been returned.
'Wrong Size Selected'
EPOS Return
Captures why a product was returned at the point of sale.
'Item Does Not Fit'
EPOS Discount
Captures why a discount was applied at the point of sale.
'Managers Discretion'
Return
Captures why an Order has been Returned.
'Item Damaged'
Stock Transfer
Captures why stock was transferred between different Stores or Bins.
'Bin Consolidation'
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