Managing Stock
Keep your stock levels in check across multiple stores and ensure your replenishment needs are met daily with an EPOS system fully integrated into Venditan Commerce.
Set up your store as a Stock Location
Your stores will be set up as Stock Locations in Venditan Commerce, representing the physical places where stock is stored—for sale or storage—such as retail stores and warehouses.
Divide a Stock Location into Stores and Bins
Stock Locations (in this case, your retail store) are further divided into Stores and Bins to help you organise stock more effectively:
Stores: Represent the location's main areas, allowing store segmentation into manageable zones.
Bins: Represent individual storage spaces within each Store, providing even greater granularity.
This setup digitally mirrors your store's layout, making it easy to pinpoint a product's location and accurately track its availability for sale.
For example:
Shop Floor: Products available for purchase, which can be divided into multiple Bins for different sections, e.g., Men’s Clothing and Accessories.
Shop Goods In: Stock awaiting shelving or further distribution.
Storage: Items kept in storage areas, not currently on the shop floor or reserved for immediate sale.
Returned Items: Products returned by customers, awaiting processing or restocking.
Holding: Reserved items awaiting customer collection.
Missing Items: Products flagged as unaccounted for.
Note: This functionality can be as detailed or simple as you need it to be. Your requirements are discussed and configured during your switch over to Venditan Commerce.
Use product barcodes to track stock movement
All individual products are Barcoded.
Barcodes can be provided by the manufacturer or automatically generated by Venditan Commerce.
Throughout a product’s journey — from internal movements to preparing a Sale or managing a Return — Barcodes are scanned to ensure precise stock tracking.
Whether a stock is moving from a warehouse to a store, between stores, or being sold, each interaction is logged, and the appropriate action, such as stock adjustments after a sale, is applied in real time.
Search for a product using the EPOS system
Operators can use the Lookup Product feature to search your inventory. Operators can search by:
Product Information: Typing in a search term such as the Product Title, Product Code or Barcode.
Scan to Search: Scanning the product's barcode. If successful, the product will appear as a single search result.
Reviewing the product from the EPOS system
The following information can be accessed from the EPOS terminal:
Product Description: Operators can read the Product Description to assist customers with product details.
Stock Levels: A table shows stock availability across Stock Locations (your other stores and warehouses), enabling operators to discuss options such as ordering the item via an Internal Stock Transfer.
Managing the product from the EPOS system
The following actions can be performed when viewing a product:
When viewing a product, the following actions are available:
Add to Sale: Add the item to an open sale or start a new sale directly from the product.
Read Details: Read the product's description and stock availability.
Create Hotshots for quick basket-add items
Hotshots are non-inventory items that can be quickly added to a sale without scanning, perfect for on-the-spot sales like carrier bags and gift wrapping.
When preparing a Sale, these items are presented to the operator, allowing them to add them without needing to search for them.
Replenish your Stock
Venditan Commerce contains several replenishment processes to fit different strategies and operational scales.
We support both internal and external replenishment methods:
Internal Stock Transfers: Replenish retail stock by ordering it internally from your central warehouse or distribution centre.
Direct Replenishment: Order retail stock externally from a supplier or manufacturer, with delivery directly to the store.
Every business has unique replenishment needs, so we work closely with you during your switch to Venditan Commerce to maximise your platform use.
Replenishment Report: Day-to-day replenishment
The Replenishment Report is an essential tool for managing your shop floor stock levels over some time (Hours, Days)
Here's how it works:
This feature is accessible directly from the EPOS system, making it a convenient and practical resource for keeping your shop floor stocked and ready to serve customers.
Transfer stock between stores
Transferring stock between stores is essential when fulfilling orders where stock isn’t immediately available at the current location.
Operators can manually initiate a transfer via the EPOS system.
They select the source and target locations for the transfer and list the items and their respective quantities.
Once the details are entered, an Internal Stock Transfer is generated and remains pending until the stock is picked and dispatched from the source location.
Restock your returned or exchanged products
Operators can efficiently manage returns and exchanges using the EPOS system.
Here's how returned goods are typically handled:
Returns Management: Handle returns seamlessly with the EPOS built-in RMA system, locating orders via receipt scanning or transaction lookup.
Held in Returns Store: Returned items are digitally assigned to the Returns Store for that Location, ensuring they are not immediately re-added to stock. Physically, these items are likely kept in a designated area of your store room.
Available for Sale: Once reviewed and deemed fit for resale, products are scanned using handheld devices, reallocated to the floor store, and made available for purchase.
Write-Offs: Faulty or damaged goods can be written off and assigned to a dedicated bin for disposal or processing.
This process ensures accurate tracking and handling of returns, maintaining inventory integrity while preparing products for their next stage.
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